Terms of Service

1. Acceptance of Terms

By accessing our website at prosperity.tax or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Description of Services

Prosperity Financial Services provides professional accounting and tax services, including but not limited to:

• Individual and business tax preparation and filing
• Bookkeeping and financial recordkeeping
• Business startup consulting and entity formation guidance
• Tax planning and advisory services
• IRS representation and audit assistance
• Payroll services

The specific services provided to you will be outlined in a separate engagement letter or service agreement.

3. User Accounts

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Appointment Scheduling

Our online appointment scheduling system allows you to book consultations and service appointments. By scheduling an appointment, you agree to:

• Provide accurate contact information for appointment confirmations and reminders
• Arrive on time for scheduled appointments
• Provide at least 24 hours notice for cancellations or rescheduling when possible
• Bring all necessary documents and information to your appointment

We reserve the right to charge a cancellation fee for appointments cancelled with less than 24 hours notice or for no-shows, as outlined in your service agreement.

5. Fees and Payment

Fees for our services vary based on the complexity and scope of work required. We will provide you with a fee estimate or quote before beginning work. Payment terms include:

• Payment is due upon completion of services unless otherwise agreed in writing
• We accept cash, check, and major credit cards
• A deposit may be required for certain services
• Past due accounts may be subject to interest charges and collection fees
• We reserve the right to suspend services for accounts with outstanding balances

6. Professional Services Disclaimer

Important: The information provided on our website is for general informational purposes only and does not constitute professional tax, accounting, or legal advice. Every individual's financial situation is unique, and the information contained herein may not apply to your specific circumstances.

Our professional services are provided based on the information you provide to us. We rely on the accuracy and completeness of the information you supply. You are responsible for:

• Providing complete and accurate financial records and information
• Informing us of any changes to your financial situation
• Reviewing all completed work for accuracy before filing or submission
• Retaining copies of all documents and records

While we strive for accuracy in all our work, we cannot guarantee specific tax outcomes or results. Tax laws change frequently, and interpretations may vary.

7. Confidentiality

We understand the sensitive nature of financial information. We are committed to maintaining the confidentiality of your personal and financial information in accordance with professional standards and applicable laws, including:

• IRS regulations regarding tax return preparer confidentiality
• State privacy laws
• Professional ethical standards

We will not disclose your information to third parties without your consent, except as required by law or as necessary to provide our services.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Prosperity Financial Services or our licensors and is protected by copyright and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or service marks without authorization
• Reverse engineer or attempt to extract source code from our software
• Use our content for commercial purposes without written consent

9. Limitation of Liability

To the fullest extent permitted by law, Prosperity Financial Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Penalties or interest assessed by tax authorities
• Damages arising from errors in information you provided

Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Prosperity Financial Services, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your provision of inaccurate or incomplete information
• Your violation of any applicable laws or regulations
• Any third-party claims related to your use of our services

11. Termination

Either party may terminate the service relationship at any time with written notice. Upon termination:

• You remain responsible for payment of all fees for services rendered
• We will return your original documents upon request
• We may retain copies of documents as required by law or professional standards
• Confidentiality obligations survive termination

12. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved as follows:

• Informal Resolution: We encourage you to contact us first to resolve any issues
• Mediation: If informal resolution fails, disputes may be submitted to mediation
• Arbitration: Unresolved disputes may be submitted to binding arbitration

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal proceedings shall be conducted in the courts of Lake County, Florida.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: